New Zealand House

St. James's SW1Y
Commercial development

Key Details

80 Haymarket, London SW1Y 4TQ
Local Area
St James's
Local Authority
City of Westminster
Greater London
Use Classes


New Zealand House redevelopment by The Crown Estate in St James's, London SW1.

The Crown Estate is planning to enhance New Zealand House and optimise the potential of the building, which was last refurbished in 1992 and has now reached the end of its commercial life, with poorly utilised and redundant office space unsuited to the needs of modern businesses.

The original design of New Zealand House will be preserved and key features restored, such as the Grand Stair ceremonial staircase. The interior will be transformed to deliver modern workspaces designed to meet the needs of businesses now and into the future, and The Crown Estate also plans to create a dedicated entrance for office customers on Pall Mall.

The New Zealand Government’s spaces in the building will be sensitively refurbished and consolidated to meet the functional and technological needs of a 21st-century New Zealand High Commission.

The development includes a revitalisation of the Royal Opera Arcade shopping and dining.

Royal Opera Arcade will also be sensitively refurbished and will continue to offer a series of amenity services for the local business and residential community. The renovations to the arcade will also enhance the connection between Pall Mall, St James’s Market and the broader St James’s area.

The building will introduce a new restaurant and bar opportunity with external terrace overlooking Pall Mall

NZ High Commission will have a dedicated entrance. The dedicated new office entrance will be next to the Royal Opera Arcade.

- New Grade A office accommodation
- New windows to improve energy performance by 80%

As part of its plans, The Crown Estate is also proposing to replace all windows in New Zealand House. The upgraded glazing will deliver improved acoustic and thermal performance, delivering an 80% improvement in the building’s energy performance, thereby reducing its carbon footprint and emissions.


11-12 July 2019 - The Crown Estate hosted a public consultation.

The existing building comprises 4 podium floors surmounted by a 14 storey tower.

New Zealand House comprises four podium levels and a 14-storey main tower, with terraces on the third and top floors. The existing building provides approximately 95,000 sq ft of office accommodation, including the New Zealand High Commission, plus a bar facing onto Haymarket and retail units within the Royal Opera Arcade. The new proposals will provide a similar quantity of office accommodation whilst better separating the space of the New Zealand Government, who will be returning post-completion, from commercial occupiers, and new retail and public bar facilities.

The offices are accessed via an impressive double height ground floor entrance hall which is staffed 24 hours a day.

New Zealand House was developed in the 1960's and received its' Grade II listed status in 1995.

HM Queen Elizabeth II officially opened New Zealand House in 1965.

In 1959, the foundation stone is laid for New Zealand House, London’s first air-conditioned, continuously glazed office tower.

New Zealand House was built on the site of the Carlton Hotel by C. J.
Phipps in 1901. Interiors by Mewes and Davis. Tthe hotel was badly damaged in WWII.


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